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General Terms and Conditions

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Last Updated: 1 September 2025

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Welcome to Hamptons Realty Group. These Terms and Conditions govern your use of our website, services, forms, applications, digital platforms, and communications. By accessing our website, submitting information, requesting services, or engaging with Hamptons Realty Group, you agree to be bound by these Terms and Conditions.

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1. Definitions:

In these Terms and Conditions:

  • "Hamptons Realty Group", "we", "us", or "our" refers to Hamptons Realty Group (Pty) Ltd and its directors, employees, representatives, contractors, and agents.

  • "User", "Client", "you", or "your" refers to any person or entity using our website or services.

  • "Property" refers to any residential, commercial, industrial, agricultural, or investment property.

  • "Services" refers to any property-related services offered by Hamptons Realty Group.

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2. Acceptance of Terms:

By using our website, submitting an enquiry, requesting a valuation, applying to rent, listing a property, signing a mandate, submitting documentation, or otherwise engaging with Hamptons Realty Group, you acknowledge that you have read, understood, and accepted these Terms and Conditions.

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3. Nature of Services:

Hamptons Realty Group acts as a property marketing, facilitation, and intermediary service provider.

Our services may include:

  • Property sales

  • Property rentals

  • Property management

  • Property marketing

  • Tenant procurement

  • Property valuations

  • Digital document processing

  • Property-related consulting services

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We facilitate transactions between parties but do not guarantee the successful completion of any transaction.

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4. Information Provided:

While we strive to ensure information displayed on our website and marketing materials is accurate, we make no warranties regarding:

  • Property descriptions

  • Floor sizes

  • Erf sizes

  • Municipal information

  • Rates and taxes

  • Levies

  • Zoning

  • Building plans

  • Rental income projections

  • Investment returns

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Users must independently verify all information before making decisions.

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5. No Professional Advice:

Information provided by Hamptons Realty Group is for general informational purposes only.

Nothing on this website or in our communications constitutes:

  • Legal advice

  • Tax advice

  • Financial advice

  • Accounting advice

  • Engineering advice

  • Building advice

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Users should obtain independent professional advice where required.

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6. Property Listings:

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Property information is supplied by owners, landlords, developers, municipalities, service providers, and third parties.

Hamptons Realty Group does not warrant the accuracy, completeness, or reliability of information supplied by third parties.

Property listings may be changed, updated, withdrawn, or sold without notice.

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7. Rental Applications and Tenant Screening:

Where rental applications are submitted:

  • Information supplied by applicants must be truthful and complete.

  • Submission of an application does not guarantee approval.

  • Credit checks, affordability assessments, employment verification, and reference checks may be conducted.

  • Screening processes reduce risk but do not eliminate it.

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No representation or warranty is made regarding the future conduct, reliability, solvency, or suitability of any tenant.

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8. Sales Transactions:

Hamptons Realty Group acts as an intermediary between buyers and sellers.

We do not guarantee:

  • Transfer approval

  • Bond approval

  • Financing approval

  • Occupation dates

  • Transaction completion

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All property transactions remain subject to the terms of the relevant sale agreement.

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9. Limitation of Liability:

To the fullest extent permitted by law, Hamptons Realty Group shall not be liable for any:

  • Direct damages

  • Indirect damages

  • Consequential damages

  • Special damages

  • Incidental damages

  • Economic loss

  • Loss of income

  • Loss of profit

  • Business interruption

  • Property damage

  • Tenant default

  • Rental arrears

  • Property vacancy

  • Eviction costs

  • Legal costs

  • Municipal disputes

  • Utility disputes

  • Fraud committed by third parties

  • Errors in third-party information 

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arising from the use of our website or services.

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All services are provided on an "as is" and "as available" basis.

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10. Indemnity:

You agree to indemnify, defend, and hold harmless Hamptons Realty Group, its directors, employees, contractors, representatives, and agents from and against any claims, liabilities, damages, losses, costs, or expenses arising from:

  • Your use of our services;

  • Information supplied by you;

  • Any property transaction;

  • Any lease agreement;

  • Any dispute between parties;

  • Any breach of these Terms and Conditions.

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11. Third-Party Services:

Our website and services may reference or integrate with third-party providers including:

  • Bond originators

  • Attorneys

  • Municipalities

  • Credit bureaus

  • Inspection companies

  • Valuation providers

  • Service providers

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Hamptons Realty Group is not responsible for the actions, omissions, services, or information provided by third parties.

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12. Electronic Communications:

You consent to receiving communications electronically, including:

  • Emails

  • SMS messages

  • WhatsApp messages

  • Digital notices

  • Electronic documents

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Electronic communications shall be deemed received when sent to the contact details supplied by you.

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13. Digital Signatures and Online Acceptance:

Where permitted by law:

  • Electronic signatures;

  • Online acceptance checkboxes;

  • Digital approvals;

  • Email confirmations; and

  • Electronic submissions

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shall have the same legal force and effect as handwritten signatures.

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14. Intellectual Property:

All website content, including:

  • Logos

  • Branding

  • Text

  • Graphics

  • Images

  • Videos

  • Documents

  • Marketing material

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remain the property of Hamptons Realty Group or its licensors and may not be copied, reproduced, distributed, or used without written permission.

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15. Privacy:

Personal information is processed in accordance with our Privacy Policy and applicable data protection legislation, including the Protection of Personal Information Act (POPIA).

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By using our services, you consent to the collection, processing, storage, and use of your information for legitimate business purposes.

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16. Website Availability:

We do not guarantee uninterrupted access to our website.

We reserve the right to:

  • Suspend access;

  • Modify functionality;

  • Update content;

  • Restrict access;

  • Remove content

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without notice.

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17. Force Majeure:

Hamptons Realty Group shall not be liable for any delay or failure in performance caused by circumstances beyond our reasonable control, including:

  • Natural disasters;

  • Government actions;

  • Internet failures;

  • Utility interruptions;

  • Strikes;

  • Pandemics;

  • Civil unrest;

  • Cybersecurity incidents.

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18. Amendments:

We reserve the right to amend these Terms and Conditions at any time.

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Updated versions will be published on our website and become effective upon publication.

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19. Governing Law:

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

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20. Contact Information:

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Hamptons South Africa (Pty) Ltd

📞 010 900 1030
📧 info@hamptonsrealty.co.za
🌐 Hamptons Realty Group

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If you have any questions regarding these Terms and Conditions, please contact us using the details above.

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