Hamptons Realty Group Rental Mandate Terms & Conditions

Last Updated: 1 September 2025​

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Applicable to Exclusive Mandates with Hamptons Realty Group

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1. Exclusive Mandate

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1.1 The Landlord hereby grants Hamptons Realty Group an exclusive rental mandate to market, advertise, and secure a suitable tenant for the property.
1.2 During the mandate period, no other agent or third party may market or rent the property.
1.3 The exclusive mandate is valid for a minimum of 90 days, unless otherwise agreed to in writing.

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2. Marketing & Placement

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2.1 Hamptons Realty Group will market the property on various digital platforms, conduct viewings, vet potential tenants, and facilitate lease negotiations.
2.2 Once a tenant has been successfully secured and accepted by the landlord, a lease agreement will be drafted and facilitated by Hamptons Realty Group.

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3. Agent Commission & Fees

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3.1 Upon successful placement of a tenant, the Landlord agrees to pay a rental commission of:

• 8% of Lease Value + VAT for a 12-month lease (for once-off placement)

• 4.5% of Lease Value + VAT once-off and 8% + VAT of the monthly rental  (if opting for a managed lease service) you also accept the Ts and Cs of the management agreement as found by clicking here

• Renewal fees of 3% of lease value +VAT on managed leases. 

3.2 The Landlord must indicate whether they require a managed lease service or a once-off placement.
3.3 If no selection is made by the Landlord, it will be assumed by default that the agreement is for once-off placement only.

3.4 Commission is payable upon signature of the lease agreement or once the deposit and first month’s rent are received — whichever comes first.

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4. Cancellation & Breach

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4.1 If the landlord cancels the exclusive mandate after a qualified tenant has been sourced, approved, or placed, Hamptons Realty Group shall be entitled to the full agreed commission as if the lease had been concluded.
4.2 This applies whether or not the landlord proceeds to place the tenant independently, withdraws the property from the market, or rents the property to a different party.
4.3 Cancellation of this mandate must be in writing with at least 14 days’ notice, unless waived by the agent in writing and will only be considered cancelled if there are valid reasons and may be subject to a reasonable penalty.

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5. General Provisions

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5.1 The Landlord agrees to:

• Provide access to the property for viewings and inspections

• Disclose all relevant information regarding the property, including defects or restrictions

• Inform Hamptons Realty Group immediately of any changes regarding the status of the property

5.2 Hamptons Realty Group will ensure all FICA, credit, and affordability checks are performed on prospective tenants.
5.3 This mandate complies with the Property Practitioners Act and all other applicable South African laws.

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6. Indemnity

The Landlord indemnifies Hamptons Realty Group and its agents against any loss, damage, or liability arising from incorrect or incomplete information provided by the Landlord or third parties.

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7. Acceptance

By signing this mandate digitally, the Landlord acknowledges and agrees to the terms herein and confirms that the property is not currently under mandate with any other agency.

The Landlord also agrees that failure to indicate whether a managed or once-off service is required will result in automatic designation as a once-off placement subject to the discretion of Hamptons Principal. 

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